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Store Lead – Sourdough & Co. (Chino Hills, CA)

Pay: $25.00 per hour + Tips

Position Type: Full-Time
Location: Chino Hills, CA

About Sourdough & Co.

Sourdough & Co. is a growing sandwich restaurant specializing in freshly made sourdough sandwiches, soups, salads, and more. We take pride in providing quality food, exceptional customer service, and creating a welcoming environment for both our customers and employees.

We are looking for an enthusiastic, dependable, and motivated Store Lead to join our Chino Hills team. This is an exciting opportunity for someone who wants to grow with a fast-growing company and develop their leadership and management skills. We are looking for a hands-on leader who takes initiative, leads by example, motivates others, and takes pride in building a strong team.

What We're Looking For

The ideal candidate is a natural leader who is reliable, has a great attitude, and thrives in a fast-paced environment. You should have previous experience in the food service or restaurant industry, strong communication skills, and the ability to lead, coach, and develop employees.

We are looking for someone who:

Is dependable, punctual, and takes pride in their work.
Has a positive attitude and brings energy and enthusiasm to the workplace.
Demonstrates strong leadership skills and leads by example.
Has previous experience in the food service or restaurant industry.
Is hands-on and willing to jump in wherever needed, including food preparation, sandwich making, cashier duties, and cleaning.
Can work efficiently and maintain composure under pressure.
Takes initiative and is comfortable making decisions.
Is confident providing constructive feedback, coaching employees, and holding team members accountable.
Enjoys training employees, developing their skills, and helping them reach their full potential.
Can foster a positive, respectful, and team-oriented working environment.
Communicates effectively and works well with others.
Is passionate about food quality, customer service, and operational excellence.
Is interested in long-term professional growth and advancement opportunities.

Job Responsibilities

As a Store Lead, you will help oversee daily restaurant operations, support the team, and ensure that our standards for food quality, customer service, and cleanliness are consistently met.

Leadership & Team Development

Supervise and support employees in various positions, including food preparation, cashier, sandwich making, bread station, and other restaurant operations.
Lead by example and remain actively involved in daily restaurant operations.
Train and cross-train employees to ensure the team is knowledgeable and capable of performing multiple job duties.
Provide constructive feedback, coaching, and guidance to employees to improve performance and develop their skills.
Identify opportunities for employee growth and help team members build confidence and become stronger in their roles.
Hold team members accountable for following company procedures and maintaining operational standards.
Motivate employees and foster a positive, respectful, and productive working environment.
Help coordinate daily operations and ensure smooth workflow throughout each shift.

Daily Operations & Food Quality:

Oversee food preparation and ensure all products meet Sourdough & Co.'s quality and presentation standards.
Manage product storage, maintenance, and rotation to prevent spoilage and ensure freshness.
Ensure all food items are properly labeled with dates and descriptions.
Monitor inventory levels and help prevent overstocking and shortages.
Assist with inventory counts, ordering, and monitoring food costs.
Receive, organize, and stock food and supply deliveries.
Properly operate food preparation machinery and equipment.
Ensure all food safety, sanitation, and workplace safety procedures are followed.

Customer Service:

Provide friendly, professional, and exceptional customer service.
Respond to customer questions, concerns, and complaints in a timely and professional manner.
Resolve customer issues involving orders, service, and daily store operations.
Ensure every customer has a positive experience and receives quality products.

Cleanliness & Store Standards:

Maintain a clean, organized, and safe restaurant environment.
Ensure the team consistently follows cleaning and sanitation procedures.
Monitor overall store conditions and ensure all workstations are properly maintained.
Ensure the entire team is committed to food quality, customer service, and cleanliness.

Compensation & Career Growth:

$25.00 per hour PLUS tips.
Opportunity to grow and advance within a rapidly expanding company.
Hands-on leadership experience and opportunities to develop management skills.
Potential career advancement to Assistant Manager and ultimately Store Manager as the company grows.
Opportunities to take on additional responsibilities and leadership roles.
Supportive, team-oriented work environment.

Join Our Team!

We aren't just looking for someone to manage a shift. We are looking for a hands-on leader who is willing to roll up their sleeves, work alongside the team, set a positive example, and help others succeed.

The right person will take ownership of their responsibilities, communicate effectively, hold employees accountable, and understand that great leadership means developing the people around you.

If you are dependable, motivated, passionate about the restaurant industry, and looking for an opportunity to grow into a management position, we would love to hear from you!

Apply today and grow with Sourdough & Co.!

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